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How the pipeline and forecast work

A CRM forecast is only useful if the number means something. VNCcrm makes the maths explicit.

A deal has a Potential revenue. When the deal has line items, the amount is the sum of the lines (quantity × unit price × (1 − discount)); with no lines, the manually entered amount stands. See Quotes and approvals.

Each stage carries a probability. Expected revenue = potential revenue × probability, and the weighted forecast in the pipeline header is the sum of expected revenue across the board — never a per-page total. Terminal stages are fixed: Won → 100%, Lost → 0%.

The pipeline header, the KPI band and the reports are server aggregates, so they cannot disagree with the table or drift as pages load. A column’s value is the sum of its deals; the header is the weighted roll-up of them all.

A lead is unqualified; once qualified it converts to an opportunity and joins the pipeline, where the forecast applies.

The pipeline with stage columns and the weighted forecast

Applies to VNClagoon+ 2026.09 and later.

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