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The Users console

The Users page is one list of every person in the tenant — not just the people on the unit you have open. Use it when you need the tenant-wide picture: who exists, where they sit, their role and their seat state.

In the left navigation, under Platform, select Users (👥). The list loads from the same data the directory console already holds, but across the whole tenant.

Column Meaning
Person The person’s name and job title.
Email Their primary email address.
Unit The unit of their primary placement.
Row type / role Their placement type and role title (for example member).
Seat The seat status — active, suspended or retained.

Placements are seat-neutral: a person may be placed on more than one unit, but only their canonical seat carries a lifecycle.

Type in Search users to filter by name, email, unit or role. The header shows how many are shown and the tenant total.

  • Select a name to open the person drawer and edit their details.
  • Use the row’s lifecycle control to suspend, reactivate or retain a person.
  • + Add person adds an internal user.
  • + Provision provisions a sign-in for someone via the guided provisioning form.

The unit view shows the people on one unit (and, with Include subtree, its children). The Users page is the tenant-wide alternative — the same rows, without a unit filter.

Applies to VNClagoon 2026.09 and later. Last reviewed on 11 October 2026.

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