VNCprm

VNCprm is the partner relationship management product — the entire partner programme in one portal. It serves two audiences with one system: the organization’s partner team, which manages partners, deals, funds and enablement, and the partners themselves, who get a self-service portal with their own login.

A partner does not email a spreadsheet to the channel manager any more. They register a deal in the portal, it is protected and tracked, the marketing funds they request are visible, and the training they complete feeds their tier. The partner team sees the same objects from the other side.

What it delivers

Deal registration with protection. A partner registers an opportunity, the registration is approved, and the deal is protected against channel conflict.
Lead distribution. Leads can be routed to the right partner instead of being forwarded by hand.
Marketing funds under control. Market-development funds are requested, approved and tracked against the campaigns they finance.
Enablement that counts. Training and certification are part of the programme, and progress feeds the partner’s tier.
A tiered programme. Registered, Silver, Gold and Platinum tiers unlock different content, discounts and tools.
Partner Business Acceleration. The programme that moves a partner from registered to productive, with the portal as its home.

Main capabilities

Capability	What it gives you
Partner portal	A separate sign-in for partners, with the programme’s sections in one navigation.
Dashboard	Active deals, pipeline value, content accessed and the tier discount.
Deal registration	Register, track and protect deals; approval through the partner team.
Lead distribution	Assign incoming leads to partners and follow their progress.
Marketing funds (MDF)	Request, approve and track market-development funds.
Content library	Tier-gated marketing, sales, deployment, technical, pricing and legal assets, in several languages, with favourites and search.
Training and certification	Courses, completion and certification per partner.
Price and ROI calculator	Real-time deal pricing, list-price comparison, margin analysis, volume discounts and exportable quotes (Platinum).
Profiling and background	The partner profile and company background.
Newsroom and events	Announcements, press material and partner events.
Support	Raise and follow support requests.
Partner Business Acceleration	A structured path from onboarding to productive partnership.

Typical use

A partner registers a deal, the channel manager approves it, and the deal is protected while the partner works it.
A partner requests marketing funds for a joint event; the request is approved and tracked to completion.
A partner completes training and certification, which moves them towards the next tier and unlocks more of the library and the calculator.
The partner team reviews its pipeline from the partner side and its own distribution of leads.

How it fits the suite

VNCcrm holds the organization’s own pipeline; VNCprm holds the partner-facing programme and the deals partners register.
VNCcontacts provides the people and companies behind partners.
VNCdirectory and VNCportal provide identity and sign-in; partners get their own access rather than being internal users.
VNCworkflow can carry the approvals behind deal registration and funds.
VNCfiles holds library assets and documents.
VNCfluid can show the partner dashboard as a portlet.

Roles

Role	What they do
Partner user	Register deals, use the library, request funds, take training.
Channel manager	Approve registrations, distribute leads, manage the programme.
Marketing	Publish library content and run campaigns with partners.
Administrator	Define tiers, programmes, access and reporting.